FAQs

FAQs

Registration

What’s the easiest way to register for the conference?

The easiest way to register for the conference is to do it online. Alternatively, you can contact us by phone to register. Our phone number is +1.707.566.8990. 

Register Now Online

When should I register?

Register as soon as you can! Be sure to check for registration discounts because there are several—including organizational and group discounts—for which you may qualify. 
 

When is the last day I can register?

Registration is open until either:

1. The conference sells out.

2. Online registration closes, Friday, October 16. You can register in-person at the event if room permits. 
 

Where do I pick up my badge?

You can pick up your badge at the Registration Desk any time during Registration Desk hours.
 

Something has come up and I need to cancel. How do I go about doing this?

All requests to cancel or transfer attendee registrations must be submitted in writing and can be emailed to service@LearningGuild.com or faxed to +1.707.566.8963. Substitutions can be made at any time up to October 16, 2020. Please call +1.707.566.8990 to arrange a substitution.

Conference Tickets:

For full conference cancellations received prior to the close of business on September 30, 2020:

  • A $150.00 handling/processing fee will be assessed, and the balance of your registration fee will be refunded. Refunds will be processed within 30 days of us receiving your request.

 

For full conference cancellations received October 1, 2020 through October 16, 2020:

  • No refunds will be issued.
  • Substitutions may be made to another person at any time.
  • Substitutions may be made to another show to be used within one year.

Note: Registration cannot be transferred to another event more than once.

For full conference cancellations received after October 16, 2020:

  • No refunds or substitutions will be issued.

 

Pre-Conference Activities:

For workshop and co-located event cancellations received prior to the close of business on September 30, 2020.

  • A $50.00 handling/processing fee will be assessed, and the balance of your registration fee will be refunded.

 

For workshop and co-located event cancellations received October 1, 2020 through October 16, 2020:

  • No refunds will be issued.
  • Substitutions may be made to another person at any time.
  • Substitutions may be made to another show to be used within one year.

Note: Registration cannot be transferred to another event more than once.

For workshop and co-located event cancellations received after October 16, 2020:

  • No refunds or substitutions will be issued.

 

Do I have to sign up for the sessions?

No. Registered participants of DevLearn 2020 can attend any session listed in the conference schedule. (Note: This does not include optional pre-conference activities, for which a separate fee is required.)
 

Do I have to pay now, or can I be invoiced?

You can be invoiced for your registration. Simply select the “Invoice Me” payment option, and enter your PO#. (If you don’t have a PO#, type in your name in the PO field.) Once you submit your registration, we will email you an invoice. Please note that payment must be received prior to discount deadlines for the discount to remain in effect. Please call us at +1.707.566.8990 with any questions.
 

Can I sign up for a Pre-Conference Workshop later if I decide to take one?

Absolutely, you can register for Pre-Conference Workshops after your initial conference registration!

Pre-Conference Workshops often sell out, so you’ll want to register as early as you can.

Call our offices at +1.707.566.8990 or email us at service@LearningGuild.com to add these activities to your conference registration.
 

Can I walk in and sign up for the conference?

Walk-ins are accepted as long as the conference is not sold out. Materials for walk-in registrations are based on availability at the time of registration.
 

Discounts

What discounts are available?

There are several types of registration discounts available, many of which can be combined to increase your savings!

  • Early Discounts: Depending on when you register, you may qualify for the Best Possible Rate, Super Early, or Early discount. 
  • Organizational Discounts: Those who work for government, accredited academic institutions, or nonprofit organizations receive $250 off their registration.
  • Group Discount: If your organization sends three or more people to a conference, you’ll get an additional 10% off.
  • Student Discount: Current full-time students of accredited academic institutions are eligible for a registration rate of $595.

And, of course, all Learning Guild members receive a $200 discount on their conference registration fees, and those with the Online Conference Subscription get $300 off conference registration fees. These discounts are cumulative, so the savings can really add up.
 

Do we have to pay by a certain date to receive the discounts?

To receive the discounts, your registration must be paid by the discount deadlines.
 

What type of proof should I send to receive my discount?
To receive the Organizational Discount or Student Rate, you must email or fax proof of eligibility to service@LearningGuild.com or +1.707.566.8963.

Organizational Discount verification types include:

  • A statement on your organization’s letterhead verifying your proof of employment
  • A copy of your organization-issued ID card
     

Student Rate verification types include:

  • A copy of your student ID
  • A copy of your transcripts or Enrollment Verification form

Your registration will not be fully processed until we receive this information and it has been verified.
 

Location

Where is the event taking place?

The event is taking place at The Mirage Hotel in Las Vegas, Nevada. See location & lodging for more information.
 

Where should I stay?

For the best experience of everything DevLearn has to offer, we recommend staying at the event hotel, The Mirage Hotel in Las Vegas, Nevada. 
 

Are meals included?

Lunch is included with your registration (no lunch on Friday, October 23). There is a wide range of dining options close to the hotel to satisfy your breakfast and dinner cravings. Check-in with the hotel concierge for your options!
 

Program

What is Morning Buzz?

These informal hosted discussions run every morning of the main event from 7:30a - 8:15a. They give attendees the chance to kick start their day with conversation on a topic they’re interested in, and an opportunity to share their questions and thoughts on that topic with their peers.
 

What are Hands-on Learning BYOD Sessions?

Hands-on Learning BYOD (Bring Your Own Device) sessions are designed to enable you to follow along with the instructor step-by-step on your own device, ensuring that you receive in-depth, hands-on training on a specific topic or tool.
 

What is DemoFest?

DemoFest is a unique showcase of inspiration, learning, and networking. Exclusive to The Learning Guild, it's your chance to explore learning solutions in action and see a wide variety of technologies used to address many learning challenges. Move from table to table to check out dozens of real-world projects created by peers and pioneers in the field, meet the designers and developers who created these solutions, and learn about the tools, technologies, and processes used to build them.
 

Are the optional Pre-Conference Workshops full-day events?

Yes. The Pre-Conference Workshops will be held on Monday, October 19, and Tuesday, October 20, from 8:30a – 4:30p. A separate paid registration is required to attend.
 

What is the Expo Reception all about?

Wrap up your first day at the conference by joining all your eLearning industry colleagues at the Expo Reception, which happens Wednesday, October 21, from 5:15p – 6:30p. There will be appetizers as well as wine, beer, and other beverages, and you’ll find colleagues, new acquaintances, and exhibitors to network with.
 

Are the sessions being recorded?

Keynote sessions will be recorded and made available to Learning Guild Members (access varies based on additional package).
 

International

As a non-US citizen, how do I get a visa to enter the United States?

The US Department of State has a Visa Wizard that will provide you with the information you need regarding visas.
 

I need an invitation letter—how do I get one?

We will provide an invitation letter upon request to individuals who are planning to register and attend DevLearn 2020. Contact our Customer Service at service@LearningGuild.com to request your letter.
 

Miscellaneous

What is the dress code?

Comfortable, business casual attire is recommended. We recommend bringing a sweater or jacket, because it can get cool in the evenings and in the session rooms.
 

Do I receive a certificate for attending the conference?

No, but those who attend an optional Pre-Conference Workshop will receive a Certificate of Completion.
 

What is the conference Code of Conduct policy?

You can read The eLearning Guild’s Code of Conduct here.
 

What is the contact information for The Learning Guild?

The Learning Guild
120 Stony Point Rd., Suite 210
Santa Rosa, CA 95401
Email: service@LearningGuild.com
Phone: +1.707.566.8990
Fax: +1.707.566.8963

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